Legal

Terms & Privacy

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Terms of Service (ToS)

Last updated: 19.07.2026

Welcome to Cubitix Studios (hereinafter referred to as the "Website") and the services provided via our two Discord bots, Cubitix Core and Cubitix Studios (hereinafter referred to as the "Bots"). These Terms of Service govern the relationship between the operator Cubitix Studios (tos@vertexhost.eu) (hereinafter referred to as the "Operator") and you (hereinafter referred to as the "User" or "Customer"). By accessing or using the Website and the Bots, you agree to be bound by these Terms. If you do not agree to all of these terms, you are not authorized to use the Website or the Bots.

1. Digital Products and Licenses

Nature of ProductsThe Website exclusively sells virtual (digital) products, including but not limited to software plugins, graphic and game assets, scripts, and other digital content.

LicensingPurchasing a product does not transfer any copyrights to the User. You are granted a non-exclusive, non-transferable, personal or commercial license to use the product (as specified on the product page).

Anti-Redistribution ClauseYou are strictly prohibited from reselling, sharing, redistributing (commonly known as "leaking"), or claiming ownership of any purchased plugins or assets without explicit, prior written consent from the Operator.

2. Orders, Payments, and Delivery

Binding AgreementAn order becomes binding upon successful completion of the payment process on the Website.

DeliveryDigital products are delivered automatically once the payment is confirmed. Delivery is executed either via a download link on the Website, via email, or by unlocking specific roles/features through our Discord Bots.

Digital Goods Refund PolicyImportant Notice: Due to the nature of digital content delivered online, the Customer expressly agrees that they waive their right to a 14-day cooling-off period/withdrawal from the contract once the download or activation of the product has commenced. Refunds are only issued if the product is proven to be completely non-functional and the Operator is unable to provide a fix or patch.

3. Discord Bots and User Accounts

Account LinkingTo access purchased items, the Website may require you to log in via Discord (OAuth2). The User is entirely responsible for maintaining the security of their Discord account.

Bot UsageThe Bots are utilized to verify purchases, manage access roles on the Discord server, and facilitate customer support.

Prohibited ActivitiesAny attempt to bypass the bot verification system, exploit bugs, initiate DDoS attacks, or spam the Bots will result in the immediate revocation of all product licenses and a permanent ban from both the Website and the Discord server without any right to a refund.

3.5 Right to Termination and Revocation of Access

We reserve the right, at our sole discretion and for any reason, without prior notice or liability, to immediately terminate or suspend your access to the Website, our Discord Bots, and our Discord server, as well as to revoke your licenses and deny you the use of any purchased products (plugins, assets, etc.). Reasons for termination may include, but are not limited to, a breach of these Terms, suspected fraudulent activity, or behavior that we deem harmful to our community, services, or business operations. In the event of such termination, you will not be entitled to any refund or compensation.

4. Limitation of Liability

The Operator shall not be held liable for any damages (including, but not limited to, server crashes, data loss, or financial loss) arising from the incorrect installation or use of the purchased plugins or assets. Products are provided on an "as-is" basis. While the Operator strives for maximum compatibility and performance, we cannot guarantee that plugins will function flawlessly alongside third-party software or after future third-party platform updates.

If you have any questions regarding our ToS, please contact us at: tos@cubitixstudios.eu or reach out via our Discord server.

Privacy Policy

Last updated: 19.07.2026

Protecting your personal data is our utmost priority. This document outlines how we collect, process, and safeguard your data through the Website and our 2 Discord bots in compliance with global data protection standards (including GDPR).

1. Data Controller

The Data Controller is Cubitix Studios (privacy@vertexhost.eu).

2. What Data We Collect and Why

A. Through the Website

  • Discord Identity Data: When logging in via Discord (OAuth2), we retrieve your Discord ID, username, and avatar. We require this data to create your user profile and link your purchased plugins/assets to your identity.
  • Billing and Payment Info: Your email address, and potentially your name/billing address if required by our payment processors. We process this for order fulfillment and legal accounting. Note: We never see or store your credit/debit card details; all payments are securely processed by third-party gateways (e.g., Stripe, PayPal).
  • IP Address and Cookies: Used to ensure website security, prevent fraudulent transactions, and analyze general traffic trends.

B. Through the Discord Bots

  • Discord IDs and Server IDs: The Bots store User IDs and Discord Guild (Server) IDs to properly assign purchased roles, grant access to plugin downloads, or manage support permissions.
  • Message Logs (Temporary): If you interact with our Bots via a support ticket system, the Bot may temporarily log the conversation history solely to help resolve your support query.

3. Legal Basis for Processing

We process your data based on:

  • Performance of a Contract: To deliver the digital products you purchase.
  • Legitimate Interests: To protect our Website and Bots against fraud, abuse, and security threats.
  • Legal Obligation: To keep invoices and financial records as mandated by tax laws.

4. Third-Party Data Sharing

We do not sell or trade your data. We only share essential information with trusted service providers necessary to operate our service:

  • Payment Gateways (e.g., Stripe, PayPal) to process transactions.
  • Web hosting and database providers.

5. Data Retention

We retain your account information for as long as your account remains active so that you maintain permanent access to your purchases. Billing data is archived for the legally required period (typically 5–10 years depending on jurisdiction).

6. Your Rights

Depending on your location (e.g., EU citizens under GDPR), you have the right to:

  • Request a copy of the personal data we hold about you.
  • Request the correction of inaccurate data.
  • Request the erasure of your data ("right to be forgotten").

Please note that deleting your data will result in losing access to all your purchased plugins and asset licenses.

If you have any questions regarding our Privacy Policy, please contact us at: privacy@cubitixstudios.eu or reach out via our Discord server.